FAQ

How long does delivery take?

Orders are typically delivered within 5–8 business days depending on your location. We work with trusted logistics partners to ensure safe and timely delivery.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on most orders for your convenience

How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS/email so you can monitor your delivery in real time.

What if I receive a damaged or wrong product?

We’ve got you covered. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery, and we’ll arrange a replacement or refund.

Can I return a product if I don’t like it?

Yes, we offer an easy return policy on eligible products. Items must be unused and in original packaging. Please check our Return Policy page for full details.

How can I contact customer support?

You can reach us anytime at dsscommonemail@gmail.com or through our Contact Us page. Our team usually responds within 24 hours.

Can I cancel my order after placing it?

Orders can be cancelled within 12 hours of placing them. Once shipped, cancellation is not possible.

Do you deliver across India?

Yes, we deliver to most locations across India.